Case Study: Bidwells streamlines lettings and saves hours per let with Goodlord

How Bidwells Found A Supplier That "Seemed To Offer Everything" It Wanted

Bidwells, a Cambridge-based property consultancy operating across the South East, wanted to simplify and speed up its lettings process for both its agency and tenants as renting demand continued to grow. The company needed a straightforward, efficient system that could support its end-to-end residential lettings service while improving customer experience and reducing the number of suppliers it used.

Using Goodlord’s lettings platform and tenant services, Bidwells streamlined referencing, tenancy agreements, rent and deposit payments, renewals, and tenant onboarding, all in one remote-friendly system. Goodlord also helped automate 129 compliant documents per month and save an average of 3–4 hours per let, with tenancy completion achievable in as little as 1 day. Bidwells also benefited from Rent Protection & Legal Expenses Insurance, utility switching, and contents/liability insurance through Goodlord.

Bidwells

Alex Bloxham

Partner and Head of Residential Lettings