Case Study: CJ Hole automates lettings and stays Renters’ Rights ready with Goodlord

CJ Hole completes references in under 24 hours with Goodlord

CJ Hole, a lettings agency in the South West of England with over 150 years of history, faced challenges with cumbersome manual processes and unconnected platforms that slowed down tenancy processing. Needing to streamline operations and prepare for upcoming legislation like the Renters’ Rights Act, they sought a technology partner. They chose Goodlord for its end-to-end lettings software and services to automate processes and ensure compliance.

By implementing Goodlord's platform, CJ Hole automated tenant onboarding, referencing, and contract management, creating a seamless journey. The integration of Goodlord's PRO Referencing service drastically reduced turnaround times to under 24 hours, while its Rent Protection Insurance offered valuable security to landlords. As a result, CJ Hole saved time and money, improved their conversion rate for getting signed agreements, and future-proofed their agency for upcoming legislative changes with Goodlord's support.

CJ Hole