Case Study: thredUP achieves 75% faster hires and a centralized background check process with GoodHire

thredUP Gets A Centralized, More Efficient Background Check Process With GoodHire

thredUP, the largest online consignment and thrift store, was rapidly expanding into retail and growing its distribution centers but faced a slow, opaque background-check process managed by staffing agencies that could take weeks and hurt candidate conversion. To gain control, improve candidate experience, and integrate screening with their ATS, thredUP chose GoodHire’s background-check solution.

GoodHire delivered a centralized, direct-hire screening platform integrated with Lever, with mobile-optimized authorizations, bulk uploads, and US-based support. The implementation let thredUP scale to 1,000+ screens annually, cut time-to-offer by 75%, achieve typical turnaround of about 3 days (sometimes hours), and onboard roughly 20 new hires per week, enabling faster, consistent staffing across locations.

ThredUp

Holly Stevenson

People Operations Manager