Case Study: OnCall achieves rapid, compliant remote provider onboarding to deliver accessible healthcare across 18 states with GoodHire

OnCall - Customer Case Study

OnCall is a telehealth network of board‑certified providers delivering affordable, comprehensive care across 18 states. Faced with the need to verify and remotely onboard qualified clinicians while maintaining a high bar for background checks and local compliance, OnCall turned to GoodHire for background screening and automated adverse‑action workflows.

GoodHire’s efficient background‑check service and localized automated adverse action workflow let OnCall submit and review checks quickly, scale provider onboarding across 18 states, and stay compliant with local laws. According to OnCall, GoodHire’s responsive staff, competitive rates, and streamlined processes shortened onboarding time and simplified verification, enabling faster access to care for their communities.

OnCall

Tom Longchamps

Co-Founder