Case Study: GED Testing Service achieves near-real-time, on-demand analytics and self-service reporting with GoodData

Improving Higher-Paying Job Prospects for Millions of US Citizens With Actionable Insights

The GED Testing Service, a joint venture of the American Council on Education and Pearson, modernized its 70-year-old GED® program and centralized testing operations, which produced large volumes of performance data. Historically that data lived in a legacy warehouse and was only used to produce an annual statistical report; the service needed faster, self-service analytics for internal teams and states while avoiding the cost and overhead of building a custom data center.

GED implemented GoodData’s cloud-based analytics platform to deliver intuitive, self-service dashboards, drill-downs, and exportable reports with near–real-time updates. The solution eliminated a planned $2M data center investment, moved reporting from once-a-year to on-demand, reduced IT report burdens, and empowered states and program teams to spot trends and optimize GED success rates—translating into faster insights and improved employment and education outcomes for test takers.

GED Testing Service

Sarita Parikh

Director of Technology and Operations