Case Study: FCM Travel Solutions achieves sub-minute personalized travel analytics with GoodData

Flying High with Travel Analytics for Enterprise Customers

FCm Travel Solutions, a top global corporate travel manager serving clients across 90 countries, needed faster, more personalized analytics to keep up with growing data volumes, individualized contracts, and employers’ rising focus on balancing costs with employee comfort. Their database-based analytics were struggling—dashboards could take 15–20 minutes to generate—so FCm sought a cloud-native, embeddable platform with third‑party connectors and strong customization to deliver seamless, client-facing insights.

FCm chose GoodData and delivered a proof of concept in weeks, embedding fast, customizable analytics into their platform and cutting dashboard build times from about 20 minutes to under a minute. The solution enabled multi‑criteria filtering, new duty-of-care reporting, travel-stress profiling to help retain talent, and faster sales/renewals as customers embraced the advanced, personalized reports.

FCM Travel Solutions

Stephen Pitcher

Director of Business Intelligence