Case Study: Zeals achieves unified, faster analytics for AI chat commerce with GoodData

How Zeals Is Revolutionizing Chat Commerce with AI and Analytics

Zeals, a Japan-based AI chat commerce company, wanted a better way to manage analytics for both internal teams and customer-facing dashboards. Before working with GoodData, Zeals had to duplicate metrics across multiple systems, making reporting inconsistent and difficult to scale.

Zeals implemented GoodData to embed fully white-labeled analytics into its product and centralize metrics in one place. With GoodData’s semantic layer, Zeals streamlined development and improved consistency, cutting dataset filtering and display time to 3 seconds, supporting 80 internal analytics users and 75 customers using the GoodData-enabled product.

Zeals

Roslyn Lee

AI Product Lead