Case Study: Leder & Schuh AG boosts Google ratings with gominga

Leder & Schuh AG boosts Google ratings from 3.8 to 4.27 with Gominga

Leder & Schuh AG, an Austrian shoe retailer with over 200 stores, faced a significant challenge in managing its online presence. The company had no control over Google ratings and reviews for its locations, resulting in no visibility into customer feedback, no means to respond, and an inconsistent brand appearance across its many stores.

The vendor gominga implemented its Review Manager solution to address this. The platform provided Leder & Schuh with centralized control over reviews and communication on Google My Business, enabling a uniform and professional response to customer feedback. As a measurable result, gominga helped Leder & Schuh increase its average Google rating from 3.8 to 4.27 stars.

Leder & Schuh AG