Case Study: Hotfootheating.com reduces telecom costs and simplifies operations with Goldfish.ie Cloud VoIP

Hotfootheating.com - Customer Case Study

Hotfootheating.com, a Wicklow-based underfloor heating company, faced the challenge of high costs and operational complexity with its traditional, on-premise PBX phone system. To simplify operations and reduce expenses for their upcoming office move, they sought an alternative solution and chose the Cloud VoIP telecoms service from Goldfish.ie.

Goldfish.ie implemented its hosted VoIP solution, which required only an internet connection and was set up in 30 minutes. The solution provided features like voicemail-to-email and missed call notifications, which streamlined customer service. The migration resulted in substantial cost savings, reducing their monthly line rental from €126 to €15 and cutting call charges by more than half. The customer also cited the system's mobility and the ease of future moves as major benefits, with the initial savings from the move covering a year of service with Goldfish.

Hotfootheating.com

Jonathon Leonard

Managing Director