Case Study: Second Harvest Food Bank of Central Florida achieves automated meal production, delivery, and compliance for nearly 100 partner sites with GoldFinch

Second Harvest Food Bank of Central Florida - Customer Case Study

Second Harvest Food Bank of Central Florida, a nonprofit that supplies thousands of meals daily to nearly 100 local meal sites, struggled with time-consuming, error-prone manual processes—Excel-based tracking, complex compliance reporting, and invoicing—that limited growth of its Production Kitchen. GoldFinch was engaged to address these challenges using its combined ERP & CRM software built on the Salesforce platform (GoldFinch Food ERP).

GoldFinch implemented a cloud-based automation solution that produces partner-specific five-week rotational menus, sends barcode-enabled mobile production reports to the line each morning, schedules twice-daily deliveries, and automates compliance reporting and billing. The result: elimination of Excel across the program, hundreds of hours of manual reporting saved, streamlined production and delivery for nearly 100 meal sites, and real-time, auditable data that enables Second Harvest Food Bank of Central Florida to scale operations and expand partnerships.

Second Harvest Food Bank of Central Florida

Dave Krepcho

Chief Executive Officer & President