Case Study: Cokebusters achieves a single point of truth and streamlined sales-to-service workflows with Gold-Vision CRM

Cokebusters - Customer Case Study

Cokebusters is an international specialist in mechanical decoking and in-line inspection serving the oil and petrochemical industries. The growing Cokebusters USA team needed to consolidate customer and prospect data into a single shared database, give the whole team access to up-to-date information, manage sales opportunities and proposals, support service delivery and create a consistent sales-to-delivery flow, so they implemented Gold-Vision CRM.

Gold-Vision CRM delivered a fully virtual implementation that created a single point of truth and a shared, live sales pipeline, automated job setup and task assignment, and tracked client emails automatically. The solution gave Cokebusters full lifecycle visibility, reduced manual administration, sped planning and proposal-to-job handover, and improved data accuracy and team collaboration across the business.

Cokebusters

Rob Williams

Inspection Manager