Case Study: British Chambers of Commerce achieves centralised contacts and streamlined event & pipeline reporting with Gold-Vision CRM

British Chambers of Commerce - Customer Case Study

The British Chambers of Commerce needed a reliable, central system to bring together contacts from across its national network, manage event attendance, track pipeline activity and finally enable reporting — problems its previous systems couldn’t solve. They chose Gold-Vision CRM for its cloud-based Outlook integration, ease of customization, value for money and strong vendor support, which helped overcome initial staff cynicism and speed user onboarding.

Gold-Vision CRM (with a training portal developed by Esteiro integrated into the platform) delivered a single, centralised CRM with rapid staff uptake and built-in reporting and dashboard capabilities. As a result the British Chambers of Commerce now have one central contact list, visibility of event attendance, a unified pipeline for the organisation and the ability to run reports and national services that were not possible before.

British Chambers of Commerce

Sarah Jarvis

Operations Manager