Case Study: SAADAA boosts retention and revenue with GoKwik's KwikPass and KwikEngage

A GoKwik Case Study

Preview of the सादा / SAADAA Case Study

SAADAA boosts retention 5X in 3 years with GoKwik

SAADA, a fashion brand focused on simple basics, faced a growth plateau due to an over-reliance on email marketing. Their challenges included limited customer acquisition, poor identification of anonymous website visitors, minimal first-party data collection, and inefficient manual campaign execution. They partnered with GoKwik to address these issues.

GoKwik implemented its KwikPass and KwikEngage solutions. KwikPass identified anonymous visitors at a high rate, turning them into leads, while KwikEngage automated retention via WhatsApp campaigns. This allowed SAADA to build automated customer journeys. The results included a 2.5X increase in retention in one year and a 5X increase over three years, with WhatsApp delivering 7X better ROI than previous email efforts.


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