Case Study: Grupo Tawa strengthens recognition culture with GOintegro

Grupo Tawa boosts recognition satisfaction by 14 points with GOintegro

Grupo Tawa, a conglomerate of three specialized service companies in Peru and Chile, faced the challenge of building a meaningful culture of recognition. Their existing, infrequent recognition efforts had low visibility and resulted in consistently low scores for recognition in their employee surveys. To transform their organizational culture, Grupo Tawa partnered with the vendor GOintegro to implement a digital platform.

GOintegro provided the "Somos Grupo Tawa" platform to support a series of integrated recognition programs targeting corporate values, collaborative projects, and individual development. The solution led to significant improvements: employee satisfaction with recognition increased by 14 percentage points in 18 months, and the employee Net Promoter Score (eNPS) rose from 80% to 86%. In the program's first year, 44% of employees received recognition. The platform from GOintegro successfully centralized recognition, making it a core part of the company's culture and engagement strategy.

Grupo Tawa