Case Study: Cafe Fiore achieves 538% increase in online reservation requests with GoGoGuest

How Cafe Fiore Grew Online Reservations

Cafe Fiore, an iconic 25-year-old restaurant in South Lake Tahoe, was operating with a disjointed digital presence—scattered press and reviews, an outdated website, and only about six online reservation requests per month. GoGoGuest, a customer data and marketing platform, was engaged to give Cafe Fiore a proper online home by redesigning the site, integrating with Squarespace, and optimizing online reservations (including an Acuity Scheduling integration).

GoGoGuest rebuilt Cafe Fiore’s site as a brand-focused digital concierge—prioritizing storytelling, a frictionless guest experience, visual content, and a scalable tech stack—while preserving the owner’s preferred reservation workflow and eliminating third‑party reservation fees. As a result, GoGoGuest helped Cafe Fiore amplify its online presence, engage loyal customers across email, Guest Intelligence and social, and drive a 538% increase in online requests for reservations on CafeFiore.com.

Cafe Fiore

Nick Ashmore

Owner