Case Study: Concern Worldwide US reacts faster to emergencies with GoFundMe Pro

GoFundMe Pro’s Salesforce integration helps Concern Worldwide US react quickly to emergencies

Concern Worldwide US, an international humanitarian organization, needed to react with agility to global emergencies but found their donation and donor management processes cumbersome. Their challenge was to quickly launch fundraising campaigns and seamlessly manage the resulting donor data to provide urgent aid.

GoFundMe Pro provided a solution through its Salesforce integration. This allowed Concern to duplicate and launch an emergency campaign in under 15 minutes. The integration automatically transferred all donor information into Salesforce, enabling efficient reporting, tailored donor engagement, and easy import into their financial system. The solution streamlined the donation experience and helped the organization plan for future growth, including embedded donation forms that are expected to double revenue.

Concern Worldwide US

Lauren Hacker

Former Business Operations & Systems Manager