Case Study: Seamax Freight International achieves 70% faster quotes and 50% fewer documentation errors with GoFreight

Seamax Freight International cuts documentation errors by 50% with GoFreight

Seamax Freight International, a mid-size ocean freight forwarder, was struggling with the complexity of managing container shipping. Using generic software and manual processes, the company faced slow quote generation, frequent documentation errors, and inefficient container tracking. These challenges caused lost business and operational delays, leading them to seek a specialized solution from the vendor GoFreight.

By implementing the GoFreight platform, which is purpose-built for ocean freight, Seamax automated key processes. The solution provided instant rate lookups, automated document generation, and a unified tracking dashboard. Partnering with GoFreight resulted in a 70% improvement in quote speed, a 50% reduction in documentation errors, and a 60% decrease in customer status inquiry calls through a new self-service portal.

Seamax Freight International