Case Study: ServiceMaster by Cornerstone achieves faster, more accurate field documentation with GoFormz

Uses the Google Workspace integration to accelerate billing and capture data offline

ServiceMaster by Cornerstone needed a better way to capture field documentation for emergency services and damage mitigation work, replacing handwritten notebooks, photos taken later, and slow manual billing processes. The team chose GoFormz to digitize standardized insurance and job forms while preserving the exact required format, and to support offline field use for crews working in industrial sites and disaster areas.

GoFormz helped ServiceMaster by Cornerstone build digital scope sheets, daily packs, and insurance authorization forms with automation, calculations, and workflows that synced completed forms to job management systems and Google Workspace. The results included faster and more accurate billing, a 57% reduction in average billing cycle time, a 12% lower labor percentage year over year, and an estimated reduction in back-office workload equivalent to three employees.

ServiceMaster by Cornerstone

Chris Ivie

Vice President of Operations