Case Study: Pediatric Dental Specialties streamlines patient paperwork with GoFormz

Pediatric Dental Specialties - Customer Case Study

Pediatric Dental Specialties, a pediatric dental practice serving more than 80 patients a day with a small seven-person staff, needed a better way to manage patient paperwork and improve the parent experience. Their website forms were originally downloadable PDFs that parents had to print, complete by hand, and bring to the office, creating delays and extra data entry. They turned to GoFormz and its digital forms platform to make pre-visit paperwork easier and more efficient.

With GoFormz, Pediatric Dental Specialties added fillable Public Forms to their website, automated submission alerts, and file attachments for insurance cards, along with features like digital signatures and date fields. The result was faster insurance verification, less phone follow-up, and smoother front-office workflows. Parents can now complete forms from home or on their phones, and the practice reports that patients are usually back in the chair within five minutes, saving significant time and improving the overall experience.

Pediatric Dental Specialties

Brad Wilkinson

Solo Practitioner