Case Study: NQCranes achieves 40+ admin hours saved per week and 50% faster field paperwork with GoFormz

NQCranes uses GoFormz to streamline the completion and delivery of hundreds of daily forms.

NQCranes, Australia’s largest independently owned overhead crane service business, faced an inefficient paper-based workflow: hundreds of triplicate forms completed in the field had to be hand-delivered and manually rekeyed, causing lost documents, delays, extra fuel and administrative burden. To address this, NQCranes chose GoFormz to digitize and standardize inspections, timesheets, quotes and meeting notes across their regional teams.

GoFormz implemented customized smart mobile templates with dynamic fields, hidden conditional logic, image capture and automated routing, plus dashboards for real-time monitoring. The result: about 40+ administrative hours saved per week, a 50% reduction in technician paperwork time, more complete and professional client-facing forms, no lost documents, better data capture, and improved back-office visibility — with further integration underway via the GoFormz API.

NQCranes

Stephen Goodson

IT Systems Administrator