Case Study: Industrial Specialty Services improves field documentation and data visibility with GoFormz

Now populates forms with data seamlessly extracted from Acumatica, delivering superior efficiency and accuracy

Industrial Specialty Services struggled with a paper-based workflow for job documentation, supporting forms, and job sheets that had to be scanned and emailed into Acumatica, their cloud ERP system. The company needed a faster, more organized way to capture field data and keep records accessible across the business, and turned to GoFormz and its digital forms platform for help.

GoFormz worked with Industrial Specialty Services to digitize six job-package forms and connect them with Acumatica using conditional logic, dynamic fields, and automated workflows. The solution streamlined technician data capture, improved legibility, centralized records, and automatically updated forms as customer information changed. As a result, Industrial Specialty Services reduced time spent interpreting handwriting, eliminated re-entry and redundancies, and gained better visibility across Acumatica.

Industrial Specialty Services

Kimberly Malone

Systems Administrator