Case Study: Nashville Machine achieves increased revenue and better-quality service data with GoFormz

Nashville Machine Captures More Revenue and Better Quality Data using GoFormz for their Light Commercial HVAC Service Forms

Nashville Machine, a long-established construction company with a 16-technician Commercial and Industrial HVAC division, needed to modernize its field paperwork without changing the legacy ticket layout trusted by the owners. The division’s challenge was scattered crews, inconsistent paper tickets that missed charges and detail, and a need for better routing and accountability—so they turned to GoFormz to digitize their HVAC service tickets, timesheets and incident forms while preserving the original look and feel.

GoFormz implemented exact digital replicas of the paper forms (with Box integration), added mandatory pull-downs, photo/sketch capabilities and automatic archiving, improving accuracy and real-time visibility for dispatch and payroll. As a result, GoFormz helped Nashville Machine capture previously untracked service charges, increase the level of detail technicians submit, streamline ticket archiving and approvals, and boost revenue and accountability across the division.

Nashville Machine

Mike Rausch

HVAC Service Nashville Machine