Case Study: Lifeline Addiction Specialists achieves faster HIPAA-secure patient onboarding with GoFormz

Lifeline Addiction Specialists streamlines the completion of patient intake forms with HIPAA-secure mobile forms while leveraging form sharing to expedite the patient onboarding process

Lifeline Addiction Specialists, a West Virginia addiction treatment and behavioral health provider, faced slow, paper-based patient intake that caused scheduling delays, incomplete records, and competitive disadvantages. They turned to GoFormz for HIPAA‑secure digital mobile forms (notably a digitized Patient Intake Form and the Public Forms sharing feature) to modernize onboarding and improve operational visibility.

GoFormz helped Lifeline digitize and embed their intake form—using Required fields and Public Forms—so patients can complete HIPAA‑secure forms remotely (the team had a working embedded form within 48 hours). As a result, Lifeline streamlined onboarding, captured more complete and accurate data, enabled real‑time access for staff, reduced manual work and scheduling conflicts, and accelerated follow‑ups—improving patient processing speed and competitiveness.

Lifeline Addiction Specialists

Darren Sanders

Lab Manager