Case Study: Dave Jones, Inc. achieves real-time project documentation and faster issue resolution with GoFormz

Dave Jones Improves Communication and Gains Competitive Edge with GoFormz

Dave Jones, Inc., a family‑owned full‑service mechanical contractor in plumbing, heating, cooling and fire protection, faced slow, paper‑based documentation that could take up to three weeks to return from the field, causing project managers to discover issues too late. Seeking a flexible, easy‑to‑use solution for non‑tech‑savvy field crews, Dave Jones, Inc. adopted GoFormz to replace reams of paperwork with digital inspection and authorization forms and phase‑specific checklists completed on tablets.

GoFormz delivered mobile checklists and automated routing so completed forms are emailed to project managers in real time, enabling same‑day responses to field issues (instead of weeks), more accurate documentation, and real‑time job costing. The GoFormz solution reduced project delays, improved communication and customer satisfaction, gave Dave Jones, Inc. a competitive edge in sales demos, and was extended to HR and OSHA processes for additional efficiency gains.

Dave Jones

Ryan Hanna

Vice President, Residential Construction