Case Study: ReferralNet future-proofs healthcare communications with GoFax integration

ReferralNet - Customer Case Study

ReferralNet, a leading secure messaging platform for Australia's healthcare industry, approached GoFax with a vision to expand their network and reach. Their challenge involved improving the digital flow of patient data and overcoming the slow adoption of secure messaging and interoperability within the sector, which was still reliant on traditional fax machines.

GoFax partnered with ReferralNet to build a custom integration via API endpoints, allowing users to securely receive eReferrals and faxes from a single platform. This solution improved security for sensitive patient information by converting documents to HL7 secure messaging and streamlined workflows by connecting to a wide range of clinical systems. The integration helps future-proof healthcare communications by assisting organizations in transitioning from physical fax machines to a more secure and seamless online service.

ReferralNet

Matthew Cherian

Managing Director of Global Health