Case Study: IRESS achieves reliable fax transmission and seamless migration with GoFax

IRESS - Customer Case Study

IRESS, a global technology company providing software to the financial services industry, faced major reliability issues and service disruptions with their former fax provider. This was causing business inefficiencies and impacting customer satisfaction, as the successful transmission of vital financial data is integral to their operations. They required a new solution from a vendor like GoFax that could guarantee advanced security, seamless number porting, and maximum uptime.

GoFax worked closely with IRESS on a migration to their service, ensuring a quick and seamless transition with minimal downtime. The solution provided a 99.99% server uptime, which eliminated disruptions and improved business processes, efficiency, and productivity for IRESS. The Head of Operations confirmed the move was easy and pain-free, resulting in greatly improved service reliability for their customers.

IRESS

Andrew

Head of Operations and Service Delivery