Case Study: Star Health Group achieves lower costs and greater efficiency with GoFax

How GoFax helped Star Health Group decrease costs and increase efficiency

Star Health Group, a leading provider of primary health services in Melbourne, faced significant challenges with its unreliable and expensive offshore fax service. This was a critical issue for handling sensitive patient information and delivering time-sensitive COVID-19 test results. The organization needed a secure and dependable online faxing solution, which led them to partner with the vendor GoFax.

GoFax implemented its online fax service for Star Health Group, enabling employees to send and receive faxes directly from email with enhanced security. The solution provided by GoFax improved automated workflows and service reliability. This resulted in annual cost savings of over $15,000, a reduction in patient quarantine times by up to 24 hours, and the elimination of previous system complaints.

Star Health Group

Mike Diamond

ICT Manager