Case Study: American Pharmacies simplifies benefits administration with GoCo

How GoCo’s exceptional customer service set a group of 60 companies up for success

American Pharmacies, a cooperative of independently owned pharmacies, needed a way to centralize benefits administration across 60 member pharmacies with different payroll schedules, state regulations, and company setups. The existing process was confusing and error-prone, and previous HR software vendors hadn’t taken the time to understand their structure. American Pharmacies turned to GoCo for an HRIS and benefits administration solution that could better fit their unique needs.

GoCo implemented a highly customized setup with a dedicated client success team, helping configure each pharmacy, coordinate with carriers, and guide employees through open enrollment. The result was a smoother, more accurate benefits experience that made enrollment easier for non-technical users, reduced errors and back-and-forth for the HR team, and saved time and frustration. GoCo’s personalized support and user-friendly platform helped American Pharmacies streamline benefits for all 60 companies.

American Pharmacies

Rida Ashraf

Director of Benefits