Case Study: The Co-operative Group achieves 100% compliance and $3.18M annual ROI with GoCanvas

How The Co-operative Group Saves $265,000 per Month with Paperless Retail Audits

The Co-operative Group, a UK-based community-focused food retailer operating 2,800 stores and gas stations, faced inconsistent handling of cash loss and workplace issues because its field managers used pen-and-paper audits. To unify data collection and reduce paperwork costs (about $85,957.50 annually), the retailer engaged GoCanvas and its Enterprise Consultants to replace paper forms with a mobile data-collection platform.

GoCanvas designed and rolled out mobile in-store audit processes, API integrations for real-time data sharing, and editable “toolkits” and checklists for managers, deploying to 230 field managers within two months. As a result, The Co-operative Group now has near-100% compliance across its stores, immediate visibility into store issues, eliminated paper costs, and an annual ROI of $3,182,000 thanks to GoCanvas.

The Co-operative Group