Case Study: Orbit Medical achieves paperless operations, 80% faster billing and $250K annual ROI with GoCanvas

How Orbit Medical Switched to GoCanvas and Saved $250,000 By Going Paperless

Orbit Medical, a Utah-based medical equipment distributor, faced slow, paper-based billing and field reporting that caused lost forms, spelling errors, missing data and delayed invoicing. To address these issues they partnered with GoCanvas, using the GoCanvas mobile platform and custom apps to replace paper workflows and enable real-time data capture from technicians in the field.

GoCanvas consultants worked with Justin Thomas and field staff to deploy 20+ mobile apps (Delivery Paperwork, Dead Stop Report, vehicle inspections, warehouse checklists) and integrated data into Orbit Medical’s billing and EMR systems via the GoCanvas API. The result: invoicing times cut from days to minutes (billing time reduced by over 80%), paperwork management time down 75%, 200+ productivity hours and $13,687 in paper costs saved annually, and a reported $250,000 annual return on investment; the Dead Stop Report’s GPS/photo/timestamp also reduced liability.

Orbit Medical

Justin Thomas

Vice President