Case Study: House Call Doctors improves efficiency in mobile health care with GoCanvas

How GoCanvas Drives Efficiency in Mobile HealthCare

House Call Doctors is a small primary care practice that provides medical care to underserved patients in their homes and completes over 6,000 in-home wellness visits each year. The company was struggling with outdated, labor-intensive processes that made it hard to meet complex insurance requirements, leading to missed assessment questions, rejected submissions, and hours of rework. It turned to GoCanvas after its EMR system proved to be a poor fit and a custom-built option was estimated to cost upward of $2 million.

GoCanvas provided a mobile platform that is affordable, customizable, and easy to use, with features for smart assessments, real-time data capture, custom PDFs, automated billing integration, and analytics. With GoCanvas, House Call Doctors reduced session times by up to 33%, freed up 1,500 hours of workforce time a year, and saved an estimated $35,000 in resource efficiency per year. The practice also cut payroll processing time by over one workday and reduced billing time and complexity.

House Call Doctors

Karen Singletary

Lead Medical Assistant