Case Study: Cumberland Farms, Inc. achieves 28% productivity increase and $408,816 annual ROI with GoCanvas

Cumberland Farms Decided to Ditch Their Paperwork and Saved Over $400K By Going Paperless

Cumberland Farms, Inc., a New England convenience store chain with 700+ locations and more than 6,000 employees, faced widespread inefficiencies from paper-based processes—jobsite mistakes, slow data collection, high paper volumes, lack of reporting, and rising operational costs. To address these challenges, Cumberland Farms, Inc. partnered with GoCanvas and its mobile platform to replace paper forms and automate field data capture.

GoCanvas implemented a mobile solution—building 20+ digital forms for work orders, invoices, inspections, checklists and inventory, plus Dispatch functionality and integrated data lists—so teams could collect and share information via smartphones and tablets. The GoCanvas deployment produced measurable results: over 140,000 digital records, an annual time savings of $81,900, $11,000 saved on paper, 845 productivity hours regained, a 28% productivity increase, full ROI within six months, and a reported annual ROI of $408,816.

Cumberland Farms, Inc.

Mike Krizan

Cumberland Farms, Inc.