Case Study: Case Design and Remodeling achieves instant paperless billing, 845 hours saved and $237,435 in savings with GoCanvas

Case Design Remodeling Inc. Closes Jobs Faster and Reduces Sales Cycles, Saving Valuable Time

Case Design and Remodeling, a family-owned remodeling firm, was bogged down by slow, paper-based billing—craftspeople used 3-part carbon forms that were often lost, illegible, or had to be hand-delivered, delaying invoices and adding cost. To modernize the workflow they turned to GoCanvas and its mobile platform to replace manual paperwork and streamline field-to-office processes.

GoCanvas converted Case’s paper forms into mobile apps with the GoCanvas app builder, used the PDF Designer and auto-calculating fields, and integrated the GoCanvas database with Microsoft Dynamics CRM. The result: work orders are sent instantly from the field, manual CRM data entry was eliminated (100% reduction), job liability fell, and Case realized measurable benefits—845 total hours saved, $7,644 in paper savings, a yearly ROI of $89,714, and $237,435 saved since joining GoCanvas.

Case Design and Remodeling

Karen Eckert

Senior Director of Information Technology