Case Study: Ramsdens improves retail standards and Covid-19 safety with GoAudits

Retail standards and Covid-19 safety at Ramsdens Today's Extra convenience store

Ramsdens Today’s Extra, part of the Ramsden Group in the UK, needed a better way to monitor store standards and Covid-19 safety across its convenience store operations. Before GoAudits, tracking, recording, and reporting were time-consuming, inconsistent, and too slow, especially as head office visits became less frequent during the pandemic.

With GoAudits, the store team introduced daily and weekly self-inspections for everything from cleanliness, merchandising, food safety, and maintenance to Covid-19 controls like PPE, sanitation stations, and signage. GoAudits gave Ramsdens faster reporting, better visibility, and an accurate audit trail accessible by head office, while also making benchmarking part of the team’s routine and helping the business keep all stores operating at a consistently high standard.

Ramsdens

John Heagney

Strategic Retail Advisor