Case Study: James Hardie boosts compliance and safety training with Go1

How Go1 is helping James Hardie to build a more scalable and sustainable way of learning

James Hardie, a global leader in fibre cement building products, needed a more scalable and sustainable way to manage learning across its 5,000-employee workforce, including 1,200 staff in APAC. Its old LMS was outdated, costly to reimplement, and unable to support standardised compliance, EHS, leadership, sales capability, and especially a tailored digital assessment process for manufacturing plants. Go1 was selected as the learning platform to help address these challenges.

Go1 helped James Hardie replace paper-based assessments and Excel tracking with a digital workflow using online forms, Zapier automations, and Go1 as the central repository for training records. This enabled real-time visibility of assessment status, training gaps, and expiring accreditations, making the business more audit-ready and responsive. Go1 also helped James Hardie significantly improve the quality, engagement, and completion of compliance and safety training, while rolling out regional leadership development and safety induction programs.

James Hardie

Jess Griffin

Head of Talent and Capability