Case Study: City of Leuven engages 3,000+ residents in its multi-annual plan with Go Vocal

Over 3,000 residents contribute to Leuven's multi-annual plan

The City of Leuven sought to incorporate citizen input into its strategic multi-annual plan (2020-2025) and launched its first large-scale participation campaign to reach as many of its 101,000 residents as possible. To achieve this, the city partnered with the vendor Go Vocal to utilize their digital community engagement platform.

Using the Go Vocal platform, the city gathered 2,331 ideas from over 3,000 registered citizens on topics like mobility and public space. The administration provided feedback on 96% of the proposals, strengthening support for city policies. The successful project led directly to three new initiatives on the platform, demonstrating a lasting impact on Leuven's citizen engagement strategy.

City of Leuven

Mohamed Ridouani

Mayor