Case Study: Linz Innovation Hauptplatz achieves increased citizen engagement and implements citizen proposals with Go Vocal

Linz Innovation Hauptplatz - Customer Case Study

Linz Innovation Hauptplatz, the team running citizen engagement for the city of Linz, faced limits with an older in‑house platform that kept projects short‑lived and confined to a few topics. To widen participation and let residents propose ideas anytime, the city adopted Go Vocal’s participation platform, including a citizen proposals feature to collect bottom‑up ideas and connect proposers with city decision‑makers.

Go Vocal implemented a proposals workflow (ideas that reach 30 votes within 60 days trigger follow‑up), town‑hall invitations for proposers, and expert involvement for complex topics, while hosting a regularly updated, shared platform. In a few months the initiative generated 26 proposals, 4 reached the threshold and at least 1 will be implemented (new city‑centre benches), demonstrating stronger civic engagement and measurable impact from Go Vocal’s solution.

Linz Innovation Hauptplatz

Ana Zuljevic

Project Manager