Case Study: City of Amstelveen builds a thriving culture of engagement with Go Vocal

Amstelveen focuses on platform adoption and internal organization and builds a thriving culture of engagement

The City of Amstelveen, a Dutch municipality, faced the challenge of transitioning to a new model of community engagement without a dedicated manager, an established policy, or internal awareness of its newly adopted Go Vocal platform.

The solution implemented with Go Vocal centered on boosting internal adoption through a central "participation garage" hub and targeted training sessions. This, along with defining clear project roles, built a robust engagement strategy embraced across the organization. The results for the City of Amstelveen include a thriving culture of engagement and the successful integration of the Go Vocal platform into its overall workflow.

City of Amstelveen

Sharon Snoek

Senior Communications Advisor for Participation