Case Study: Dr. Razaghy’s Cloud-based Practice Management Platform reduces no-shows and improves patient engagement with Sensei Patient Manager

Dr. Razaghy’s Cloud-based Practice Management Platform reduces no-shows with Sensei Patient Manager

Dr. Razaghy’s cloud-based practice management platform faced the common medical practice challenge of patient no-shows, which negatively impacted both patient care and practice revenue. To address this, they implemented Patient Manager, a patient engagement product from vendor Sensei.

The Sensei solution automated strategically timed text and email reminders, provided patients with visual treatment presentations to reinforce care plans, and streamlined administrative tasks like form completion. This significantly reduced missed appointments, saved staff time by eliminating phone calls, and improved the patient feedback process, leading to more positive reviews and greater overall patient engagement for the practice.

Dr. Razaghy’s Cloud-based Practice Management Platform