Case Study: GoldMine achieves real-time remote access with GO-Global

GoldMine CRM makes Remote Access Easy with GO-Global

GoldMine CRM, a provider of customer relationship management solutions for small and medium businesses, faced the challenge of providing real-time access to its on-premises software for remote employees. Their existing method required a complex and time-consuming data synchronization process that could not be completed overnight by larger clients, and they needed to avoid a costly and time-intensive full software rewrite to stay competitive. They turned to the vendor GO-Global for a solution.

By implementing GO-Global, GoldMine was able to publish its application for real-time remote access without making any changes to its software. The solution was easy for customers to install and did not require complex infrastructure. This eliminated the need for a complete rewrite, solved the data synchronization issues for their largest clients, and allowed GoldMine to sell to businesses using Mac and Linux machines. The results included easier business growth, long-term customer retention, and the creation of a new, uncomplicated revenue stream for their partners, all with virtually no support issues.

GoldMine

Paul Petersen

Vice President & General Manager