Case Study: Fitbit transitions legacy clients successfully with Gnar’s platform modernization

Fitbit transitions hundreds of thousands of clients with Gnar

Fitbit, a company known for its health and wellness wearables, faced a challenge after acquiring a health coaching platform. They needed to maintain and improve the legacy software to ensure no service disruption for existing clients while their internal team built a new, integrated platform. Lacking the internal bandwidth, they partnered with vendor Gnar for software development and database improvements.

Gnar worked on-site to maintain the existing codebase and add new functionality, performing code audits and collaborating closely with Fitbit's internal team. This partnership allowed Fitbit to successfully transition hundreds of thousands of clients to the new platform without any disruption to service, meeting all client commitments and service-level agreements.

Fitbit