Case Study: First Line Technology achieves higher customer engagement with Gnar's custom mobile and web app

First Line Technology boosts app users 4X with Gnar

First Line Technology, a company that designs disaster preparedness equipment, was struggling with a poorly functioning React Native mobile app for its Decon Field Guide. The app was difficult to update, lacked testing, and did not integrate with their CRM, leading to lost sales opportunities and low user engagement. They partnered with Gnar to address these challenges and revitalize the application.

Gnar conducted a technical review and determined the most effective solution was to build a completely new frontend that connected to the existing WordPress backend. This approach modernized the user experience with new features like pictorial instructions and an improved search function while allowing the client to easily update content. The new app built by Gnar dramatically increased engagement, growing the user base from one user every few days to over 8,000 users, with 10-15 people now using the app daily.

First Line Technology