Case Study: AARP Foundation secures $10M+ in property tax relief with Gnar

AARP Foundation cuts application clicks by 40% with Gnar

The AARP Foundation's Property Tax-Aide program helps low-income seniors apply for property tax relief. Their challenge was a suite of digital tools that had grown outdated, suffering from security vulnerabilities, poor scalability, and a complex user experience. They engaged The Gnar Company to assess and address these issues.

The Gnar Company chose to replatform the system, rebuilding 14 tools using React and Ruby on Rails. This modernization effort streamlined the user experience, reducing the clicks to complete an application by 40% on average. The new scalable platform helped over 28,000 people apply for relief, securing more than $10 million in property tax relief for older adults.

AARP Foundation