Case Study: Family Care Centers Medical Group achieves 125% growth in new patients with GMR Web Team

Family Care Centers boosts new patient volume 125% with GMR Web Team

Family Care Centers Medical Group, a primary and urgent care provider in Orange County, California, was facing patient loss due to increased competition and a weak online presence. Their website was outdated and they had very few online reviews, which misrepresented generally high patient satisfaction. They engaged the GMR Web Team for a web marketing and reputation management solution.

The GMR Web Team developed a comprehensive online reputation strategy to solicit feedback from satisfied patients and direct them to review platforms. They also created a new, mobile-optimized website and implemented content marketing and social media strategies. As a result, the average Yelp score improved from 1.2 to 4.0 stars and total reviews grew from 12 to 115. New patients from online sources increased by 125%, monthly website traffic rose by 113%, and unique phone calls from the internet grew by 107%. The GMR Web Team delivered a significant return on investment for the client.

Family Care Centers