Case Study: Gastrointestinal & Liver Specialists of Tidewater, PLLC achieves 18-month ROI and major time and cost savings with gGastro® Suite by Modernizing Medicine® Gastroenterology

Practice Seeks Gastroenterology-Specific EHR Provider

Gastrointestinal & Liver Specialists of Tidewater (GLS) is a five‑office gastroenterology practice in Suffolk, VA, that was overwhelmed by paper charts and inefficient workflows. After a 12‑month vendor search focused on specialty‑specific solutions, GLS sought an EHR that would address GI workflow without costly customization and selected gMed’s gCare to avoid the pitfalls of one‑size‑fits‑all hospital systems.

gCare was rolled out across all five offices over six months and made accessible remotely, delivering ROI in 18 months. In the first year GLS realized substantial gains: roughly $30,000 annually in transcription savings (with $54,500 saved from transcription and paperless charts that year), $52,615 generated from improved coding, physicians leaving 1.5 hours earlier (about 390 MD hours saved), ~400 staff hours saved (~$32,000), 68% of paper charts eliminated, a 13.3% increase in endoscopy volume, and measurable improvements in patient satisfaction and office communication.

Gastrointestinal & Liver Specialists of Tidewater, PLLC

Dan Neumann