Case Study: PHSS cuts admin workload by 40% with Glue Up

PHSS cuts admin workload by 40% with Glue Up

The Pharmaceutical & Healthcare Sciences Society (PHSS), a UK-based professional organization, faced growing operational friction with its previous membership management software, VeryConnect. Limited email flexibility, clunky invoicing, poor reporting, and slow support created significant administrative burden, diverting staff time from core member engagement. Seeking to reduce this operational drag, PHSS turned to Glue Up's all-in-one membership management platform.

By implementing Glue Up, PHSS consolidated its CRM, email marketing, events, and finance into one connected system. This integration, along with streamlined onboarding and improved features, led to a roughly 40% reduction in administrative workload. The solution provided better communication visibility with detailed email tracking, simplified invoicing, and a more professional member experience, giving the team a sustainable operational foundation.

The Pharmaceutical & Healthcare Sciences Society (phss)