Case Study: Kenya Green Building Society (KGBS) achieves automated membership management and increased member retention with Glue Up

Kenya Green Building Society Automates Their Membership Management With Glue Up’s All-in-One Membership Management Software

The Kenya Green Building Society (KGBS) is a non-profit, membership-based chapter of the World Green Building Council focused on certifying and promoting sustainable building in Kenya. Managing 300+ individual and 120 corporate members, KGBS struggled with fragmented systems — Excel spreadsheets, Mailchimp and manual event processes — which caused poor retention, ticketing and reconciliation headaches until they adopted Glue Up’s all-in-one Membership Management Software.

Glue Up implemented a unified CRM, event management, automated communications (including 24-hour reminders and receipts), online payments, the My Glue mobile app and Membership Scorecards, plus hands-on onboarding from its customer success team. In just three months KGBS recorded 1,060 new companies/contacts, 842 webinar attendees, a clean up-to-date database, higher registrant and attendance rates, smoother reconciliations and improved member engagement and retention thanks to Glue Up’s automation.

Kenya Green Building Society (KGBS)

Francis Kimani

Executive Coordinator