Case Study: AmCham Kenya achieves automated processes and first-class member experience with Glue Up

How AmCham Kenya Automated Its Processes to Give Members First Class Experience

AmCham Kenya, the American Chamber of Commerce in Kenya with 2,000+ members, struggled with manual membership management and renewal processes—relying on Excel sheets that were time-consuming and error-prone after finding competitor suites too complex. To solve this, AmCham Kenya selected Glue Up and its all-in-one Chamber of Commerce Management Software to automate membership and community management.

Glue Up automated renewals and reminders, enabled invoicing and online payments, streamlined email communication and event management, and provided the My Glue app for attendee check-in and seamless post-event reconciliation. As a result, AmCham Kenya reduced offline payment processing to under 5%, cut administrative workload, saved time and money, and benefitted from Glue Up’s customizable platform and collaborative customer support.

AmCham Kenya

Eva Wathome

Head of Membership & Strategic Partnership