Case Study: CAI Channel Islands Chapter boosts membership growth and retention with Glue Up

Channel Islands Chapter boosts membership retention to 92.33% with Glue Up

The Community Associations Institute Channel Islands Chapter, a professional association serving over 960 members, faced challenges with its manual, multi-system approach to member management, event registration, and email communication. The executive director sought an all-in-one solution to streamline these time-consuming processes and act as a virtual assistant for the one-person office. They chose to implement Glue Up's membership and event management platform.

By implementing Glue Up, the chapter consolidated its systems, automating membership renewals, event registrations, and email campaigns. The solution provided a user-friendly backend and valuable tools like QR code check-in and customizable forms. As a result, the CAI Channel Islands Chapter achieved a 6.4% net membership growth and a 92.33% retention rate, winning two national awards. Glue Up played a key role in this success by streamlining operations and fostering a stronger sense of community among members.

Channel Islands Chapter