Case Study: Vasco Tech improves helpdesk, order, and asset management with GLPI

Vasco Tech - Customer Case Study

Vasco Tech, a medium-sized company in transport, logistics, consultancy, and innovation, wanted better and more transparent integration between planning and Outlook. It also needed a tool to manage user requests and incidents, orders, and asset inventory, and chose GLPI for its helpdesk and IT management needs.

With GLPI, Vasco Tech uses the platform to handle user requests alongside IT assets, software, license, and order management. The company describes GLPI as a “great tool, very useful and friendly,” and while no numeric impact was provided, GLPI helped centralize and simplify service management for the IT team.

Vasco Tech

Manel Bascuñana

IT Manager